Standard delivery (United Kingdom only)
We try to hold all advertised items in stock and deliver within 5 working days. On occasions this may not be possible. In these circumstances we will contact you to let you know when we will be able to send your order. Delivery is normally Monday to Friday only.
Urgent orders can be dispatched on a next day service. Phone 01433 650220 or email firstname.lastname@example.org before 12 noon, Monday to Friday. Next day delivery is charged at a flat fee of ¬£10.95
Saturday delivery can also be arranged at an additional cost. Please telephone for details.
Alternative delivery instructions
Orders are normally sent to the home address of the person placing the order. If you wish to take delivery at work or have the order delivered to a neighbour or relative who will take delivery on your behalf, please complete the 'Delivery Address' panel on the order form, or let us know at the time of ordering by phone.
The panel may be also used to send your gifts direct to friends and relatives.
We use the following services to deliver your order:
- Small Parcels - Royal Mail Signed for / Royal Mail International Signed for
- Medium/Large parcels - Parcelforce
- Oversized/Multiple - Parcelforce
Christmas 2018 delivery
If you require your items in time for Christmas 2018 please ensure that you place your order before the following cut-off dates:
|Country||Order placed before|
|United Kingdom||2pm Wednesday 19th December|
|Europe (Excluding Albania, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Hungary, Macedonia, Romania, Serbia, Slovakia)||1pm GMT Thursday 13th December|
|Albania, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Hungary, Macedonia, Romania, Serbia, Slovakia||1pm GMT Friday 7th December|
|Canada and United States of America||1pm GMT Thursday 13th December|
|Australia and New Zealand||1pm GMT Thursday 6th December|
|Middle East (Excluding Saudi Arabia)||1pm GMT Wednesday 12th December|
|Saudi Arabia||1pm GMT Friday 7th December|
|Cape Verde, Bangladesh, China, Fiji, Georgia, India, Indonesia, Laos, Seychelles||1pm GMT Wednesday 5th December|
|Rest of the World||1pm GMT Friday 7th December|
You will receive a delivery quote during the online checkout process and can also use the "Estimate delivery" tool when in the basket screen to generate an accurate delivery quote. Alternatively you can use the delivery pricing table below as a guide.
Our online system can only supply an automatic quote for the countries listed below. If your country is not listed please contact us for a personalised quote.
Please note that we are unable to deliver our dish racks (item codes 2290290 & 2290295) outside of the United Kingdom. If your country is listed below but you have either of these items on your order please remove them from your basket, it is likely that we will then be able to provide an automatic quote online.
*International multiple delivery charge based on 2 parcels up to 20kg each. We reserve the right to amend the delivery charge for orders requiring more than 2 parcels and will advise you of any charges once we have received your order.
|Country||Small||Medium / Large||Oversize / Multiple*|
|UK Highlands & Islands||¬£2.00||¬£6.50||¬£12.00|
|Northern Ireland, Isle of Man & Isle of Scilly||¬£2.00||¬£8.00||¬£14.00|
|Belgium, Germany, Luxembourg||¬£10.00||¬£10.00||¬£20.00|
|Ireland (Republic of)||¬£12.00||¬£15.00||¬£30.00|
|Austria, Czech Republic, Finland, Norway, Poland, San Marino, Slovakia, Slovenia, Switzerland||¬£12.00||¬£20.00||¬£40.00|
|Bulgaria, Croatia, Romania, Turkey||¬£12.00||¬£30.00||¬£60.00|
|Canada, United States of America||¬£16.00||¬£40.00||¬£70.00|
|Albania, Bosnia and Herzegovina, Cyprus, Iceland, Liechtenstein, Macedonia, Serbia||¬£12.00||¬£55.00||¬£80.00|
|Australia, New Zealand||¬£17.00||¬£50.00||¬£90.00|
|Andorra, Gibraltar, Malta, Vatican City State||¬£12.00||¬£50.00||¬£100.00|
|Brunei Darussalam, Indonesia, Japan, Korea (Republic of), Laos, Malaysia, Taiwan, Thailand||¬£16.00||¬£60.00||¬£100.00|
|Cabo Verde, Faroe Islands||¬£16.00||¬£75.00||¬£110.00|
|Argentina, Bangladesh, Barbados, Bermuda, Brazil, Chile, Egypt, India, Israel, Jordan, Mexico, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Sri Lanka, United Arab Emirates||¬£16.00||¬£70.00||¬£120.00|
|China, Hong Kong||¬£16.00||¬£100.00||¬£180.00|
|Fiji, New Caledonia||¬£17.00||¬£130.00||¬£230.00|
|Antigua and Barbuda, Aruba, Bahamas, Bahrain, Belize, Cayman Islands, Costa Rica, Falkland Islands (Malvinas), Maldives, Morocco, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Venezuela, Virgin Islands||¬£16.00||¬£145.00||¬£250.00|
|British Indian Ocean Territory||¬£17.00||¬£145.00||¬£250.00|