Delivery

United Kingdom - Standard Delivery

We are currently dispatching orders within 1-2 working days. Parcels are collected from our warehouse Monday to Friday.

We try to hold all advertised items in stock, on occasion this may not be possible or there may be a stock discrepancy. In these circumstances we will cancel any out of stock items or contact you to let you know when we will be able to send your order. Delivery is normally Monday to Friday only. You should receive a text message or email on the day of delivery advising you of the estimated delivery time.

Please note that we do not ship to freight forwarders, storage lockers and storage facilities. We reserve the right to cancel your order if we detect that it is being shipped to one of these locations.

Delivery couriers

We currently use the following services to deliver your order:

  • Parcelforce

International - Standard Delivery

We are based in the United Kingdom but can ship orders internationally.

Orders will be shipped using a tracked international service such as Parcelforce globalEconomy, euroEconomy or globalExpress. Some small parcels to Western European countries are sent using a Royal Mail tracked international service. In both instances the ultimate destination carrier is usually the national postal service of the destination country such as USPS in the United States or DHL in Germany.

All orders are sent using a Delivered Duty Unpaid (DDU) service where the recipient pays any taxes and duties that are levied in the destination country. You will not pay UK taxes on your order.

Due to changes in air freight capacity caused by the Coronavirus pandemic and customs delays in various countries, international parcels may be severely delayed in transit.

There are currently significant delays (often in excess of 1 month) to Bulgaria, Czech Republic, Croatia, Estonia, Finland, Greece, Italy, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia and Spain

We recommend that you check the current service information on the website of our carriers:

Delivery pricing

You will receive a delivery quote during the online checkout process and can also use the "Estimate delivery" tool when in the basket screen to generate an accurate delivery quote. Alternatively you can use the delivery pricing table below as a guide.

 

Our online system can only supply an automatic quote for the countries listed below. If your country is not listed please contact us for a personalised quote.

 

*International multiple delivery charge based on 2 parcels up to 20kg each. We reserve the right to amend the delivery charge for orders requiring more than 2 parcels and will advise you of any charges once we have received your order.

 

Country 1 Parcel Oversize / Multiple Parcels*
UK £4.95 £6.95
UK Highlands & Islands £8.00 £15.00
Northern Ireland, Isle of Man & Isle of Scilly £10.00 £17.00
Monaco £13.00 £23.00
France, Netherlands £14.00 £24.00
Belgium, Germany, Luxembourg £15.00 £25.00
Ireland (Republic of) £20.00 £35.00
Italy £22.00 £39.00
Denmark £23.00 £40.00
Austria, Czech Republic, Finland, Norway, Poland, San Marino, Slovakia, Slovenia, Switzerland £25.00 £45.00
Hungary £27.00 £49.00
Portugal, Spain £30.00 £55.00
Estonia £32.00 £60.00
Latvia, Sweden £33.00 £61.00
Bulgaria, Croatia, Romania, Turkey £35.00 £65.00
Canada, United States of America £40.00 £70.00
Greece £40.00 £75.00
Albania, Cyprus, Iceland, Liechtenstein, Macedonia £60.00 £85.00
Australia, New Zealand £50.00 £90.00
Andorra, Gibraltar, Malta, Vatican City State £55.00 £105.00
Brunei Darussalam, Indonesia, Japan, Laos, Malaysia, Taiwan, Thailand £60.00 £100.00
Singapore, South Korea £60.00 £100.00
Cabo Verde, Faroe Islands £75.00 £110.00
Georgia, Greenland £75.00 £110.00
Argentina, Bangladesh, Barbados, Bermuda, Brazil, Chile, Egypt, India, Israel, Jordan, Mexico, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Sri Lanka, United Arab Emirates £70.00 £120.00
China, Hong Kong £100.00 £180.00
Fiji, New Caledonia £130.00 £230.00
Antigua and Barbuda, Aruba, Bahamas, Bahrain, Belize, Cayman Islands, Costa Rica, Falkland Islands, Maldives, Morocco, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Virgin Islands £145.00 £250.00
British Indian Ocean Territory £145.00 £250.00