Standard delivery (United Kingdom only)
We try to hold all advertised items in stock and deliver within 5 working days. On occasions this may not be possible. In these circumstances we will contact you to let you know when we will be able to send your order. Delivery is normally Monday to Friday only.
Urgent orders can be dispatched on a next day service. Phone 01433 650220 or email firstname.lastname@example.org before 12 noon, Monday to Friday. Next day delivery is charged at a flat fee of £10.95
Saturday delivery can also be arranged at an additional cost. Please telephone for details.
Orders that were placed from 12pm on Tuesday 26th to Thursday 28th February 2019 were delayed due to our due to our annual stock-take (as notified on the Website and your order confirmation email). We began to process these orders on Thursday afternoon and expect the backlog to be cleared by Friday 1st March 2019. We apologise for any inconvenience.
Alternative delivery instructions
Orders are normally sent to the home address of the person placing the order. If you wish to take delivery at work or have the order delivered to a neighbour or relative who will take delivery on your behalf, please complete the 'Delivery Address' panel on the order form, or let us know at the time of ordering by phone.
The panel may be also used to send your gifts direct to friends and relatives.
We use the following services to deliver your order:
- Small Parcels - Royal Mail Signed for / Royal Mail International Signed for
- Medium/Large parcels - Parcelforce
- Oversized/Multiple - Parcelforce
You will receive a delivery quote during the online checkout process and can also use the "Estimate delivery" tool when in the basket screen to generate an accurate delivery quote. Alternatively you can use the delivery pricing table below as a guide.
Our online system can only supply an automatic quote for the countries listed below. If your country is not listed please contact us for a personalised quote.
Please note that we are unable to deliver our dish racks (item codes 2290290 & 2290295) outside of the United Kingdom. If your country is listed below but you have either of these items on your order please remove them from your basket, it is likely that we will then be able to provide an automatic quote online.
*International multiple delivery charge based on 2 parcels up to 20kg each. We reserve the right to amend the delivery charge for orders requiring more than 2 parcels and will advise you of any charges once we have received your order.
|Country||Small||Medium / Large||Oversize / Multiple*|
|UK Highlands & Islands||£2.00||£6.50||£12.00|
|Northern Ireland, Isle of Man & Isle of Scilly||£2.00||£8.00||£14.00|
|Belgium, Germany, Luxembourg||£10.00||£10.00||£20.00|
|Ireland (Republic of)||£12.00||£15.00||£30.00|
|Austria, Czech Republic, Finland, Norway, Poland, San Marino, Slovakia, Slovenia, Switzerland||£12.00||£20.00||£40.00|
|Bulgaria, Croatia, Romania, Turkey||£12.00||£30.00||£60.00|
|Canada, United States of America||£16.00||£40.00||£70.00|
|Albania, Bosnia and Herzegovina, Cyprus, Iceland, Liechtenstein, Macedonia, Serbia||£12.00||£55.00||£80.00|
|Australia, New Zealand||£17.00||£50.00||£90.00|
|Andorra, Gibraltar, Malta, Vatican City State||£12.00||£50.00||£100.00|
|Brunei Darussalam, Indonesia, Japan, Korea (Republic of), Laos, Malaysia, Taiwan, Thailand||£16.00||£60.00||£100.00|
|Cabo Verde, Faroe Islands||£16.00||£75.00||£110.00|
|Argentina, Bangladesh, Barbados, Bermuda, Brazil, Chile, Egypt, India, Israel, Jordan, Mexico, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Sri Lanka, United Arab Emirates||£16.00||£70.00||£120.00|
|China, Hong Kong||£16.00||£100.00||£180.00|
|Fiji, New Caledonia||£17.00||£130.00||£230.00|
|Antigua and Barbuda, Aruba, Bahamas, Bahrain, Belize, Cayman Islands, Costa Rica, Falkland Islands (Malvinas), Maldives, Morocco, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Venezuela, Virgin Islands||£16.00||£145.00||£250.00|
|British Indian Ocean Territory||£17.00||£145.00||£250.00|