Please see our Coronavirus update page for more information on how your delivery may be affected by the current pandemic.
Standard delivery (United Kingdom only)
We are currently dispatching orders within 4 working days and we send them on a 48 hour service (in the UK). Parcels are collected from our warehouse Monday to Friday.
We try to hold all advertised items in stock, on occasion this may not be possible or there may be a stock discrepancy. In these circumstances we will cancel any out of stock items or contact you to let you know when we will be able to send your order. Delivery is normally Monday to Friday only. You should receive a text message or email on the day of delivery advising you of the estimated delivery time.
Please note that due to unprecedented mail volumes, our delivery partners may take longer to deliver your order than expected. We apologise for any inconvenience and thank you for your patience.
Alternative delivery instructions
Orders are normally sent to the home address of the person placing the order. If you wish to take delivery at work or have the order delivered to a neighbour or relative who will take delivery on your behalf, please complete the 'Delivery Address' panel on the order form, or let us know at the time of ordering by phone.
The panel may be also used to send your gifts direct to friends and relatives.
We use the following services to deliver your order:
Please note that due to international mail delays we are currently only offering Parcelforce services as a delivery option to many countries.
- Small Parcels - Royal Mail
- Medium/Large parcels - Royal Mail / Parcelforce
- Oversized/Multiple - Parcelforce
You will receive a delivery quote during the online checkout process and can also use the "Estimate delivery" tool when in the basket screen to generate an accurate delivery quote. Alternatively you can use the delivery pricing table below as a guide.
Our online system can only supply an automatic quote for the countries listed below. If your country is not listed please contact us for a personalised quote.
*International multiple delivery charge based on 2 parcels up to 20kg each. We reserve the right to amend the delivery charge for orders requiring more than 2 parcels and will advise you of any charges once we have received your order.
|Country||Small||Medium / Large||Oversize / Multiple*|
|UK Highlands & Islands||£2.00||£6.50||£12.00|
|Northern Ireland, Isle of Man & Isle of Scilly||£2.00||£8.00||£14.00|
|Belgium, Germany, Luxembourg||£15.00||£15.00||£25.00|
|Ireland (Republic of)||£17.00||£20.00||£35.00|
|Austria, Czech Republic, Finland, Norway, Poland, San Marino, Slovakia, Slovenia, Switzerland||£17.00||£25.00||£45.00|
|Bulgaria, Croatia, Romania, Turkey||£17.00||£35.00||£65.00|
|Canada, United States of America||£16.00||£40.00||£70.00|
|Albania, Bosnia and Herzegovina, Cyprus, Iceland, Liechtenstein, Macedonia, Serbia||£17.00||£60.00||£85.00|
|Australia, New Zealand||£17.00||£50.00||£90.00|
|Andorra, Gibraltar, Malta, Vatican City State||£17.00||£55.00||£105.00|
|Brunei Darussalam, Indonesia, Japan, Laos, Malaysia, Taiwan, Thailand||£16.00||£60.00||£100.00|
|Cabo Verde, Faroe Islands||£16.00||£75.00||£110.00|
|Argentina, Bangladesh, Barbados, Bermuda, Brazil, Chile, Egypt, India, Israel, Jordan, Mexico, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Sri Lanka, United Arab Emirates||£16.00||£70.00||£120.00|
|China, Hong Kong||£16.00||£100.00||£180.00|
|Fiji, New Caledonia||£17.00||£130.00||£230.00|
|Antigua and Barbuda, Aruba, Bahamas, Bahrain, Belize, Cayman Islands, Costa Rica, Falkland Islands (Malvinas), Maldives, Morocco, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Venezuela, Virgin Islands||£16.00||£145.00||£250.00|
|British Indian Ocean Territory||£17.00||£145.00||£250.00|