Please see our Coronavirus update page for more information on how your delivery may be affected by the current pandemic.
Due to the high number of orders that are severely delayed or missing in transit, we are not currently accepting orders for delivery to South Korea.
Standard delivery (United Kingdom only)
We try to hold all advertised items in stock and deliver within 5 working days. On occasions this may not be possible. In these circumstances we will contact you to let you know when we will be able to send your order. Delivery is normally Monday to Friday only. You should receive a text message or email on the day of delivery advising you of the estimated delivery time.
We are currently working through an unprecedented number of orders and it may take 7-10 working days to dispatch your order. We apologise for any inconvenience and thank you for your patience.
Alternative delivery instructions
Orders are normally sent to the home address of the person placing the order. If you wish to take delivery at work or have the order delivered to a neighbour or relative who will take delivery on your behalf, please complete the 'Delivery Address' panel on the order form, or let us know at the time of ordering by phone.
The panel may be also used to send your gifts direct to friends and relatives.
We use the following services to deliver your order:
- Small Parcels - Royal Mail
- Medium/Large parcels - Royal Mail / Parcelforce
- Oversized/Multiple - Parcelforce
Christmas 2020 delivery
If you require your items in time for Christmas 2020 please ensure that you place your order before the following cut-off dates.
Due to the Coronavirus (COVID-19) pandemic, we recommend ordering as early as possible, especially for orders that are to be delivered outside the United Kingdom:
|Country||Order placed before|
|United Kingdom||5pm Sunday 20th December|
|Austria, Belgium, Bulgaria, Czech Republic, Denmark, France, Germany, Guernsey, Jersey, Luxemburg, Monaco, Netherlands, Poland, Portugal, Republic of Ireland, Spain, Switzerland||1pm GMT Monday 14th December|
|Andorra, Canary Islands, Croatia, Estonia, Finland, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Malta, Norway, Romania, San Marino, Slovakia, Slovenia, Turkey||1pm GMT Thursday 10th December|
|European countries not listed above||1pm GMT Monday 7th December|
|Canada and United States of America||1pm GMT Thursday 10th December|
|Australia and New Zealand||1pm GMT Wednesday 2nd December|
|Egypt & United Arab Emirates||1pm GMT Thursday 10th December|
|Middle East (Excluding Egypt & United Arab Emirates)||1pm GMT Monday 7th December|
|Aruba, Cape Verde, Chile, Falkland Islands, Fiji, Georgia, Saint Lucia, Seychelles||1pm GMT Monday 7th December|
|Rest of the World||1pm GMT Thursday 3rd December|
You will receive a delivery quote during the online checkout process and can also use the "Estimate delivery" tool when in the basket screen to generate an accurate delivery quote. Alternatively you can use the delivery pricing table below as a guide.
Our online system can only supply an automatic quote for the countries listed below. If your country is not listed please contact us for a personalised quote.
*International multiple delivery charge based on 2 parcels up to 20kg each. We reserve the right to amend the delivery charge for orders requiring more than 2 parcels and will advise you of any charges once we have received your order.
|Country||Small||Medium / Large||Oversize / Multiple*|
|UK Highlands & Islands||£2.00||£6.50||£12.00|
|Northern Ireland, Isle of Man & Isle of Scilly||£2.00||£8.00||£14.00|
|Belgium, Germany, Luxembourg||£10.00||£10.00||£20.00|
|Ireland (Republic of)||£12.00||£15.00||£30.00|
|Austria, Czech Republic, Finland, Norway, Poland, San Marino, Slovakia, Slovenia, Switzerland||£12.00||£20.00||£40.00|
|Bulgaria, Croatia, Romania, Turkey||£12.00||£30.00||£60.00|
|Canada, United States of America||£16.00||£40.00||£70.00|
|Albania, Bosnia and Herzegovina, Cyprus, Iceland, Liechtenstein, Macedonia, Serbia||£12.00||£55.00||£80.00|
|Australia, New Zealand||£17.00||£50.00||£90.00|
|Andorra, Gibraltar, Malta, Vatican City State||£12.00||£50.00||£100.00|
|Brunei Darussalam, Indonesia, Japan, Laos, Malaysia, Taiwan, Thailand||£16.00||£60.00||£100.00|
|Cabo Verde, Faroe Islands||£16.00||£75.00||£110.00|
|Argentina, Bangladesh, Barbados, Bermuda, Brazil, Chile, Egypt, India, Israel, Jordan, Mexico, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Sri Lanka, United Arab Emirates||£16.00||£70.00||£120.00|
|China, Hong Kong||£16.00||£100.00||£180.00|
|Fiji, New Caledonia||£17.00||£130.00||£230.00|
|Antigua and Barbuda, Aruba, Bahamas, Bahrain, Belize, Cayman Islands, Costa Rica, Falkland Islands (Malvinas), Maldives, Morocco, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Venezuela, Virgin Islands||£16.00||£145.00||£250.00|
|British Indian Ocean Territory||£17.00||£145.00||£250.00|